NAPA Auto Parts - Clark Auto Parts

Opinions

• Lance Fillmore

  Jan, 13 2018
  ★ ★ ★ ★ ☆
  Pretty good NAPA store, definitely better than the one in Sherwood a few miles down the road but not as good as the one in Newberg a few miles past that. Staff as is the case in many of these establishments is snooty towards anyone who isn't passionate about cars as a hobby or in the industry. It seems if you're just a regular person with interests that don't really involve working on cars for reasons beyond utilitarian need then it's not worth their time to educate you about anything that might make your attempt to fix your own problems easier. If you are attempting to purchase something for a completely unrelated project they really seem to look down on that for whatever reason but that's really their problem at the end of the day and a large reason why stores like AutoZone and Baxter's/O'Reilly's who seem to focus more on customer service have been able to compete so effectively against them. I feel like this type of approach to business will ultimately continue to erode the industry as a whole until there are no more Napa's left. However, until that day comes it seems they will have someone behind the counter to talk down to you for buying disposable gloves for anything other than doing your brakes.

Photos of NAPA Auto Parts - Clark Auto Parts

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